Privacy Policy
Aurora Photography Studio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website, services, and interact with us. This policy is effective as of November 5, 2024.
Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and any other information you voluntarily provide to us through contact forms, email correspondence, or during booking consultations.
- Payment Information: When you purchase services from us, we collect payment information such as credit card details or other financial information necessary to process your payment. This information is processed through secure third-party payment processors, and we do not directly store your credit card details on our servers.
- Usage Data: We automatically collect information about your interactions with our website and services. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use cookies and similar technologies to collect this data (see our Cookies Policy for more details).
- Photographic Content: If you engage our photography services, we will collect and store the photographs and videos we create for you. This content may include images of you, your family, or other subjects you authorize us to photograph or film.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving Services: We use your personal information to provide the services you request, such as photography sessions, photo editing, and delivery of final products. We also use the information to improve our website, services, and customer experience.
- Communication: We use your contact information to communicate with you about your bookings, answer your inquiries, provide updates on our services, and send you marketing communications (where permitted by law). You can opt out of receiving marketing communications at any time.
- Payment Processing: We use your payment information to process your payments for services rendered.
- Analytics: We use usage data to analyze trends, track website performance, and gather demographic information about our user base. This helps us understand how users interact with our website and services, allowing us to optimize our offerings.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, or to respond to lawful requests from government authorities.
- Protection of Rights: We may use your information to protect our rights, property, or safety, and the rights, property, or safety of others.
Sharing Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who assist us in providing and improving our services. These providers may include payment processors, cloud storage providers, email marketing platforms, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your information.
- Implementing encryption technology to protect sensitive data transmitted online.
- Limiting access to your information to authorized personnel only.
- Regularly reviewing our security procedures and implementing updates as needed.
Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of your information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain client data for a period of 7 years to allow for potential follow up orders or legal compliance.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "effective date" at the top of this policy. Your continued use of our services after the posting of changes constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Aurora Photography Studio
123 Willow Creek Avenue, Suite 200
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-1212